On the day of departure, we ask that you leave the holiday apartment no later than 10:00, so that we can prepare the apartment for the next guests.
Hypoallergenic holiday apartments
All holiday apartments are non-smoking. If you have a pet allergy, you can choose to stay in one of the pet-free holiday homes. Please inform us of your allergy when making your reservation, and we will book you into one of the hypoallergenic holiday homes. None of our pillows or duvets are stuffed with down, so an allergy to down will not be a problem.
Between 3 July and 14 August, Sunday is the set arrival/departure day. Outside this period, there are no set days for arrival or departure. As such, you are able to plan your holiday completely according to your own wishes – and you can choose to travel on the days when the ferry is cheapest. Usually, the ferry is cheapest on Mondays, Tuesdays, Wednesday, and Thursdays.
You will be able to check in to your holiday home from 15:00.
We offer you the possibility to borrow a baby package, free of charge. The package includes: High chair, cot, stroller (umbrella stroller with canopy, and fully reclining seat), changing mat, and bathtub. We ask that you request this baby package when making your reservation.
Booking more than one holiday apartment
If you wish to book more than one holiday apartment, all you have to do is book one holiday apartment, and make a note in the comments section, of how many holiday apartments you would like to book. We will take care of your reservation manually. Of course, you are always welcome to call us on (+45) 56 95 85 66.
Terms of payment
We ask that you make a deposit of 25% of the total fee, no more than 10 days after receiving your order confirmation. We ask that you pay the residual sum no later than 45 days prior to your arrival. If you have made your reservation less than 45 days before your arrival, we ask that you pay the fee in full, the day after receiving your order confirmation.
If you wish to take the bus to Østersøen Ferielejligheder, you will need to take bus number 3. The bus stop is located immediately outside the terminal on the harbour in Rønne, and on the town square in Svaneke, approximately 300 meters from Østersøen Ferielejligheder. When returning to Rønne from Svaneke, you will need to take bus number 5. The schedule for all bus routes on Bornholm can be found here: bat.dk.
You can hire bicycles in the reception of Svaneke Vandrehjem, Reberbanevej 9, Svaneke. Telephone: +45 56 49 62 42
Pillows and Duvets
You will find pillows and duvets in the holiday apartment. We ask that you bring your own bedlinen and towels. Alternatively, you can hire these for 90 DKK for bedlinen and 30 DKK for towels, per person. Remember to inform us in advance, if you wish to hire bedlinen and towels.
All aprtments have a refrigerator with a small freezer compartment.
The holiday apartments Østersøen Ferielejligheder are, unfortunately, not designed for people with physical disabilities, as the bedrooms are located on the first floor. We do have some apartments, where it may be possible to stay with a wheelchair. Please call us on +45 56 95 85 66, for advice, if you are travelling with a wheelchair. We ask that you inform us at the time of booking, if you have difficulty walking, as some of the apartments at Østersøen Ferielejligheder are located on the first floor.
In some of the apartments at Østersøen Ferielejligheder, it is possible to bring a dog. An extra cleaning fee of DKK 250 will be charged for bringing your four-legged friend. If you bring 3 dogs, or more, the fee is DKK 500. It is quite easy to bring your dog or cat to Bornholm, as long as you live up to the requirements from the Swedish Custom’s Agency. Read more about bringing your pet to Bornholm here.
All apartments at Østersøen Ferielejligheder have wireless internet access. The connection speed may vary depending on the number of simultaneous users. If you need to use the internet for work purposes, we recommend that you bring your own mobile connection. Slow or faulty internet connection will not be grounds for financial compensation.
The holiday apartments at Østersøen Ferielejligheder all have well equipped kitchens – including dinnerware for 6 people. Microwave ovens are not standard equipment in the apartments, but you may borrow one in reception, should you need to.
You can collect your key from the reception at Østersøen Ferielejligheder.
When you stay at Østersøen Ferielejligheder, you can park free of charge, in the private car park. Please be aware that the number of parking spaces are limited. If you are travelling with two cars, it will only be possible to park one car in the private car park. There are ample opportunities for free parking just 0-150 meters from Østersøen Ferielejligheder. The car park at Østersøen Ferielejligheder can be accessed from Postgade 2. If you have difficulty walking, or are travelling with a wheelchair, we can reserve a parking space for you. Please remember to inform us of this, at the time of booking.
A holiday is a holiday! We take care of the cleaning prior to your arrival and following your departure, so that you can rest easy knowing that you will arrive at a clean apartment, and you will not have to worry about cleaning before your departure. When you book your holiday with us, cleaning is always included in your fee, and there will be no extra cleaning charges. On your departure, we ask that you have placed all of your rubbish in the bin bag, and that you have washed the dishes. At Østersøen Ferielejligheder the cleaning staff consider the environment, and use only environmentally friendly products.
Iron and ironing board
You can borrow an iron and an ironing board in the reception, free of charge, of course.
Washing machine and tumble dryer
If you need to do laundry during your stay, you can borrow a washing machine and tumble dryer, free of charge.
Dishtowel, toilet paper, etc.
Upon your arrival, you will find a dishtowel, dishcloth, and a start-up inventory of toilet paper and kitchen towels, in your holiday apartment. Should you require extra, we ask that you bring, or purchase, this yourself.
Book your holiday now
Book your holiday by entering your preferred arrival date in the box at the top of this site, or call us on (+45) 56 95 85 66, and we will provide you with great tips and advice for a lovely holiday on Bornholm.